Greenmail

At work we talked today about greening the email process, with some reporting that they are forced to print emails unnecessarily because they don’t have time to organize their Outlook, and consequently fill up their allotted space. Courtesy of my good friends in I.T., here are some easy steps they suggested to avoid needless printing.

Use the tools available in Outlook, starting with “off-line”.

1. Your “Deleted Items” file is taking up space. The Solution? Set up your email to empty the “Deleted Items” folder upon exiting. This way all deleted emails are permanently deleted every time you exit Outlook. Tip: The downside of this is if you use your “Deleted Items” folder as storage instead of the trash bin it’s meant to be, you may lose important emails. Just use your offline for storage instead – read on…

2. You’re so darned popular! You can’t get to the huge amount of emails you receive daily as fast as you’d like to. The Solution? Create a “rule” to move emails or a certain size, or from certain people to an off-line folder and sort your emails from there. You might title it “sort” or something like that.

3. Size matters! You don’t get many emails but somehow you still fill up your allowable space. The Solution? Consider the size of your emails, not the amount of emails in your inbox and sent folder. One decent sized attachment can take up a disproportionate amount of allowable space.

4. Empty your “sent” file! You may empty your deleted file regularly, but you still get the “mailbox over limit” message. Consider this – if you forward an email you have received with an attachment it is now taking up the same amount of space twice – in your inbox and in your sent file. Tip: try sorting your emails by size, then move / delete / deal with the largest emails first. Make a point of regularly checking your “sent” file then file offline or delete sent emails.

5. Who cares who read what? If you’re tracking read or deleted emails you’re filling up your inbox with “read” receipts or “deleted” notices. Do you really need to know that I deleted your heartwarming “fwd: This will make you cry” email two minutes after you sent it to me? Do you really want to know that I deleted it without reading it? Really?

6. You’re not using your off-line. The solution? Start using it. We’re not getting any more space on our Outlook, they’re not growing trees fast enough for the paper we’re printing, and they’ve run out of decent plot lines (if they ever had them) so there isn’t going to be another “Fast and Furious” sequel. These are painful truths. Deal with it.


"It is estimated that 97 billion e-mails whisk through cyberspace every day. And according to GreenPrint Technologies, despite 20th century predictions of a paperless office, North Americans use enough sheets every year to build a 10-foot-high wall that would stretch from New York to Tokyo and beyond..."

The Southern Kitchen - Atlanta

A few years back...

It was in Atlanta, a restaurant called the Southern Kitchen. It was lined up so I sat at the bar and asked the bartender to bring me something to eat that would make me go back to Canada and talk about his restaurant. He started with a drink that was fantastic and to this day I don't even know what it was.

Then he asked me what kind of food I preferred, and I told him I would eat WHATEVER he put in front of me and love it. So he asked me to narrow it down to three choices, and the third was Fried Chicken. That was the one I didn't want, thinking I'd end up with KFC. So asked him which of the three he would have for dinner if he could.

He told me that if I left Atlanta without trying the Fried Chicken it would be a shame and that he would definitely have the Fried Chicken for dinner if he could. So I ordered it, even though I wouldn't have ever chosen it off the menu and I really didn't want it. But, if you're going to trust your server, then you trust your server all the way. He told me it was going to be the best chicken I would ever taste.

Turns out he was right. It remains to this day the very best experience of a server who knew his menu, appreciated his customers and was proud of his work. It was nothing like what I expected and every time I think about it I just want to jump on a plane, head down to Atlanta and order it again.

And here's the best part. I ate at the Southern Kitchen because a friend recommended it. It had been recommended to her and she loved it. And now I recommend it to you.

Whoever Wants to be First Must be the Servant of All

Deacon Greg Kandra writes beautifully on the subject of catechises (oral religious instruction) using this Sunday's Gospel Mark 9:30-37 (whoever wants to be first must be last of all, and servant of all) as his inspiration. Read on...

The Deacon's Bench: Homily for September 20, 2009: 25th Sunday in Ordinary Time

Make meeting time more meaningful | Cincinnati.com | The Cincinnati Enquirer

After yet another dismal meeting with no agenda, no minutes from the previous meeting, and not surprisingly, no results, I long for the day when meetings are only held because they are the best course of action in the specific situation.

Make meeting time more meaningful | Cincinnati.com | The Cincinnati Enquirer

Ayn Rand rolls over in her grave...

So this really rich guy from Windsor puts down a million and a half on some sort of fancy sports car, and the Detroit dealership allegedly runs away with his money and doesn’t turn over the car. This makes the front page of the local rag and the reaction from the hoi-polloi is to criticize the newspaper for making it the lead story, and the rich guy for being so…rich, I guess.

Here’s my reaction. First, let that be a lesson to those among us who would put down a 100% deposit. I say hold back a couple of hundred thousand to make sure you get what you ordered – the colour you wanted, the CD player, that sort of thing.

Secondly, let’s call the criticism what it is: envy. Who are any of us to tell this self-made billionaire how he can legally spend his money. Would we really have the employees of the auto company go jobless while he gives the cash to charities instead? What if our town made high-end sports cars instead of minivans, how would the tune change?

And third, it is front page news. How many people do you know who can spend that kind of cash on a car? Many of us have met this man around town and didn’t even know he was a billionaire. His company, Atlas Tool employs several hundreds of people. He is an entrepreneur who has opened several successful businesses in the area, a philanthropist, he has endured great personal tragedy that would sideline a lesser man and kept his family and businesses together, and by all accounts is a great guy.

And his reaction to all of envious reaction to his misfortune? He hasn’t said a word, but hopefully, Atlas shrugged.

A Specialty Restaurant in Toronto

My son and I have had our eyes on this one for awhile, so when I finally got my chance to try it I was still tossed between which naughty pleasure I would enjoy while in Toronto for a convention ; Hooters (for the chicken wings, of course) or this poutine specialty restaurant. I went for the poutine. (Less to explain if your wife finds you dead of a heart attack than if she finds a Hooters receipt in your wallet).

The menu is basically a whole bunch of different combinations of stuff you can put on standard poutine, which of course consists of fries, curds and gravy, eh? I had the pulled pork on top of the heaping mound of poutine. I may never eat again. Heck, I may never see my feet again.

Good - fresh cut fries, hot gravy, real curds. Some places try and get away with using mozzarella cheese just because it's white and melts up real stringy. That ain't right - it's supposed to be curds. This place uses them.

Great - Pop Shoppe Pop in the bottle. I had the Cherry Cola. Aaahh, the memories.

Room for Growth - I deliberately don't name the restaurant because I don't want to wrongly accuse, or seem to accuse. Cashier / order taker / cook working alone rang up my order with cash drawer open. When I asked for receipt he had to ring it up again to print the receipt. Typically that may mean that a) that cash was never destined for the cash drawer, or b) the taxman ain't getting his full share because not all sales get recorded, or c) cashier is correcting a previous error by not getting management involved.

No matter how you slice it, this is a danger signal that could mean that this place won't be around much longer if controls aren't in place. The owner probably can't figure out why his sales are down and food cost is up. Glad I came when I did, I may not get another chance.

I can only imagine how good this place is at 2 a.m. after a few brews. I'll let you know after the party tonight.

The Naked Fish Market

When I decided to write about restaurant experiences for the benefit of anyone who feels like reading this stuff I started with only three rules:

1. If I was going to name the place I would always say something good. In a few restaurants where this was not possible I have told the manager/owner in person and left it at that.

2. Never write about a friend's restaurant.

3. Never write about a restaurant in my own backyard.

Today I break rules #2 and #3 to rave about The Naked Fish Market in Kingsville, Ontario on the shores of Lake Erie in beautiful Essex County. My friend Rob Taylor owns this little fish and chip shop. Rob and I go back 12 or more years in the restaurant business, and I have always appreciated two things about Rob - his creativity and his commitment to quality. That pretty much describes TNFM.

The menu gives choices of several types of fish combos and other great appetizer and entree offerings (like Pulled Pork). I especially like the self-serve ice cream bar - buy your cone or cup and fill it as high as you want, one trip only. Rob says that's pretty popular with the kids from Kingsville High.

The ambience is cool, with just enough "naked" references to make it fun without being scandalous. You can buy an "Eat Naked" t-shirt for $10, or trade in the one you're wearing and pay nothing. Rob always has a way of taking something ordinary and putting a fun twist to it.

The place is small, busy, trendy, fun and fantastic. Rob is friendly and welcoming and putting everything he's learned from Red Lobster to Applebees and countless other smaller non-chain restaurants over the last decade into making this place work. He's clearly learned what doesn't work and left it out of TNFM. Working in the restaurant business can introduce you to some really amazing people and some pretty unsavoury characters too. Rob has his own story to tell about how he became the accidental entrepreneur after years of sweating it out in other people's kitchens, but I'll summarize for him. When life handed him lemons, he cut them into slices and served them with fish. I had the breaded fish and french fries and my wife had the battered haddock and fries. Both came with coleslaw. You can choose the number of pieces you want in a dinner and the price is reasonable. The fries are fresh!!

It works. It's cool. Sure, it's deep fried trans-fat free so I won't be eating there often. But as the most interesting man in the world from those beer commercials might say, "I don't always eat fish and chips, but when I do, I eat Naked."

The 5 Coolest Things about Windsor, Ontario

1. We're a microcosm of the Canadian experience. We can literally see how close Canada really is to the United States, we have a strong manufacturing base and a growing white collar base, we are agricultural and we are tourism and conventions. Fresh vegetables and fruits from the farm on which they are grown are no more than 30 minutes away for most Windsor residents. We are, however, a little light on snow and frostbite.

2. You can see next year's car models being driven around Windsor and Detroit. They're the head turning cars that have no name badges that make you wonder "what the hell is that?" Yesterday I saw a Volkswagon convertible sedan, might be a Passat. VERY cool!

3. We're fully bilingual. We speak American and Canadian. We drive in km/hour, purchase our gas in litres (when we're not across the border paying much less per gallon at the duty-free) and we measure the outside temperature in Farenheit degrees.

4. Good people do good work for their neighbours everyday in Windsor. Oh sure, we've got our share of movers and shakers (who are more often than not really just bobbers and weavers in cheap suits) but amongst the hoi polloi some very generous and caring people live.

5. We have at least one member in each level of government who really gets it. Brian Masse MP, Sandra Pupatello MPP and Bill Marra Councillor Ward 4 are straight shooters who are leaders among their peers. Good people.

Worst Greeting Ever

Worst greeting ever (at a restaurant last night after the movie let out).

Waiter/Bartender charges to the door as my wife and I walk in: "The people behind you left the doors open, they should be shut," brushing past us and directing us to the doors.

Me (confused): "What are you saying?"

Him: "The kitchen is closed." I look at my watch, it is 9:20 p.m. on a Tuesday night. We leave, no further pleasantries are exchanged. We get escorted out.

We won't be back.

Welcome Back City Workers!

A word on the new found civility in Windsor, Ontario...

Since our public employees started back to work this week I have found them to be polite and thorough in our interactions. My garbage was picked up and the area left clean, and the staff at the municipal gym are more friendly and accomodating than they've ever been.

I am also hearing that the city managers seem to be showing a generosity of spirit and a desire to show leadership in providing a welcoming and healthy workplace.

In other words, everyone appears to be doing their best to get along with everybody else; staff, management and hopefully customers (taxpayers) alike.

The only fly in the ointment is the squabbling at city council. This, unfortunately, was entirely predictable no one is paying any real attention to it. To paraphrase George Carlin's newsman routine about a publicity seeking fool, "nobody has noticed and nobody gives a damn."