And so I made the decision to swap in the alternate brand and sell it under the name of the 86'd brand until our next delivery. (To '86' a product is to designate it out of stock and/or unavailable.)
The owner of the joint just happened to be present and he immediately overruled me. "What's the big deal?" I challenged back. He knew our clients as well as I did. "They'll never know the difference."
"One is the correct beer, the other is not," he said. "We do not lie to our guests." You can imagine my sheepish face after being deservedly reprimanded in front of my management team and our bartender.
Meanwhile over at Volkswagen...
It's not on the same scale, but maybe it is; I sure wish the owner of that small town chain of roadhouses had been running the diesel division at Volkswagen in these last few years. Maybe the lesson in truth learned in a bar in Windsor might have made it to das Corner Office in Wolfsburg.
It sure has followed me everywhere.