A guy once faced a predicament in his career. Shortly into a new position, he found himself reporting to a guy whom he had once fired in another organization.
"Aren't you worried about reporting to me, considering what happened before?" asks newly promoted to his former boss, now his subordinate. The first shot is fired, but at least it's out in the open. Frankly, my friend was pretty impressed with his apprentice, 10 years his junior.
"No," he responds.
"Why not?" asks the new boss. "I would be." And my friend laid it all on the line at that very moment.
"Because I raised you right," he says bluntly, having chosen his words deliberately, "and I know you'll do the right thing." He's not known for beating around the bush.
Condescending? Not at all. Stupid? It didn't turn out to be.
If we've treated people with integrity, empathy and respect we have every right to expect it back no matter where we are in the corporate hierarchy.
What goes around inevitably comes around. We shouldn't have to duck when it does.
Just a little guy, having a little fun, with a lot of good friends. Don't take me too seriously. God knows I don't.
Showing posts with label Forgiveness. Show all posts
Showing posts with label Forgiveness. Show all posts
Wednesday, 22 August 2012
Wednesday, 16 May 2012
Let it Be and Move On
When we get emotionally invested in our customers there come times when we are called to forgiveness.
I know a sales guy who is steaming because a C-Level customer played him like a fish with promises of future business, never signed. Word got out that other companies were favoured and the sales guy couldn't get Mr. CEO on the phone. My sales buddy was under pressure at home office for the promised deal. Desperate, one day he dropped into CEO's office and watched him squirm around the "it just happened" and "next time" and "future considerations" potty dance.
That doesn't bother my friend. It's the constant reminders that Mr. CEO is considered a leader in his industry. Every publication he picks up has yet another validation of Mr. CEO's astuteness and professionalism, and my friend has experience otherwise.
It could have been a one-time thing, and my sales guy buddy has to let it go and move on. It could be an ongoing issue, and my sales guy buddy has to let it be and move on. Forgive, but don't forget. There but for the grace of God, go I - the shoe could well one day be on the other foot. Mr. Sales Guy may one day lose the trust of a client because of something stupid. Truth be told, he probably already has (haven't we all done something stupid?)
As for the integrity of Mr. CEO and his public persona; I'm not ready to switch religions but I do like this quote:
"Three things cannot long be hidden - the sun, the moon and the truth." Hindu Prince Gautama Siddharta, the founder of Buddhism, 563-483 B.C
I know a sales guy who is steaming because a C-Level customer played him like a fish with promises of future business, never signed. Word got out that other companies were favoured and the sales guy couldn't get Mr. CEO on the phone. My sales buddy was under pressure at home office for the promised deal. Desperate, one day he dropped into CEO's office and watched him squirm around the "it just happened" and "next time" and "future considerations" potty dance.
That doesn't bother my friend. It's the constant reminders that Mr. CEO is considered a leader in his industry. Every publication he picks up has yet another validation of Mr. CEO's astuteness and professionalism, and my friend has experience otherwise.
It could have been a one-time thing, and my sales guy buddy has to let it go and move on. It could be an ongoing issue, and my sales guy buddy has to let it be and move on. Forgive, but don't forget. There but for the grace of God, go I - the shoe could well one day be on the other foot. Mr. Sales Guy may one day lose the trust of a client because of something stupid. Truth be told, he probably already has (haven't we all done something stupid?)
As for the integrity of Mr. CEO and his public persona; I'm not ready to switch religions but I do like this quote:
"Three things cannot long be hidden - the sun, the moon and the truth." Hindu Prince Gautama Siddharta, the founder of Buddhism, 563-483 B.C
Wednesday, 28 September 2011
Consequences and Youth
I take no pleasure in it, and I have absolutely no knowledge of the upbringing of this young man, but yes, I'm making a connection between his temporary foolishness and his ability to discern consequences. Read the story about a young polo player and his part in the Vancouver riots, and what it has cost him:
http://www.theglobeandmail.com/sports/more-sports/polo-player-photographed-participating-in-vancouver-riot-gets-two-year-ban/article2181732/
I feel bad for the kid. Trouble is, he's not a kid anymore, and these are the adult consequences of his actions. We've all been there...well, maybe not THERE, but the young men in our midst can relate, and yes, there are gender differences. We have all done something terribly stupid and maybe even risked all that we and our parents have worked for. Some of us get caught. The vigilante judgement has been swift and terrible. Read this story from the Vancouver Sun that printed immediately after the riot:
http://www.vancouversun.com/technology/Rioting+teen+Nathan+Kotylak+family+face+backlash+forced+leave+home/4972283/story.html
I pray for his ability to rise above this, get past it, and I pray for the community's ability to forgive and move on. He's paid the price. God bless him, he stood up and took it like a man, so you know his parents have done something right.
http://www.theglobeandmail.com/sports/more-sports/polo-player-photographed-participating-in-vancouver-riot-gets-two-year-ban/article2181732/
I feel bad for the kid. Trouble is, he's not a kid anymore, and these are the adult consequences of his actions. We've all been there...well, maybe not THERE, but the young men in our midst can relate, and yes, there are gender differences. We have all done something terribly stupid and maybe even risked all that we and our parents have worked for. Some of us get caught. The vigilante judgement has been swift and terrible. Read this story from the Vancouver Sun that printed immediately after the riot:
http://www.vancouversun.com/technology/Rioting+teen+Nathan+Kotylak+family+face+backlash+forced+leave+home/4972283/story.html
I pray for his ability to rise above this, get past it, and I pray for the community's ability to forgive and move on. He's paid the price. God bless him, he stood up and took it like a man, so you know his parents have done something right.
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