I had the pleasure of dining at Milestones on Dixon Road in Toronto last week. I was in town for a quick trip with meetings out near the airport. I arrived hungry and looking for a decent meal.
Milestones is a step up from Kelsey’s, but not a big step. The meal was worth the money I paid, and the atmosphere was upscale roadhouse friendly. The greeting was friendly but not outgoing or conversational. She wasn’t a natural hostess, and a little effort could have taken it past a pleasant acknowledgment of my presence to a welcoming invitation to dinner.
Good – the steak and shrimp special was quite nice. It was cooked a little on the rarer side of medium-rare, but I’m just not that fussy. The shrimp was a bit of a disappointment. Six medium-small shelled shrimp broiled and placed on top of the steak. This would have been a real wow if it were two jumbo shrimp, tail on, grilled. Then again this is upscale roadhouse, not casual fine dining.
Great – friendly service from the bartender, efficient and pleasant. He knew his menu and suggested the special, which really helped him establish himself as knowledgeable committed to a great experience. Not to overstate the potential, but his enthusiastic recommendation of a good special got him the extra sale of a fantastic decaf Cappucino at the end of the meal. The higher the bill, the higher the tip.
Room to Grow? He didn’t know his wines. I asked for a recommendation with my meal and he brought in another server to make a suggestion – which was GREAT! The room to grow is that she didn’t tell me what she had selected, and I had to ask. The bartender could really take it up a notch by knowing his wines, suggesting a good one, telling me what he selected and why, and establishing himself as a trusted expert. Follow up with an invitation to come back next time I’m out by the airport and I’d definitely make a point of it.
Would I come back? Yes, the meal was good on two different visits to Milestones. Service was outstanding in London, average (with the potential for great) on this occasion.