Friday, 26 November 2010

Local Retailers Fight Back

A men's clothing store in Windsor is fighting the cross-border "Black Friday" (I hate that term) shopping by offering price reductions so great that the Canadian dollar, for the next three days, is actually worth $1.50, using their math.  Good for them.  Instead of whining about patriotism and local economy, they are actually playing the competition's game.  I doubt you could find a better deal stateside.

But here's the thing.  It wasn't that long ago that this same store wouldn't, literally wouldn't serve you if they found out you were Canadian.  Oh sure, there were exceptions - the CEO of a credit union could have his ego stroked there, the once portly boss of the CAW could find plus sized suits and fawning sycophants within it's doors, but the rest of us were literally ignored.  I once had a sales person ask me where I lived, and when I indicated that my humble abode was only a few streets away, he turned his back on me and pointed in the direction of "the cheap suits".

Now I get served because they're so desperate to have any customers at all that even I will do.  My son, however, can't get the time of day and has given up trying.  Age discrimination, I think, and the last time he was rebuffed he had more available cash to spend than I did that same day, and ended up spending it elsewhere on some rather nice suits.

This place has a long way to go and if they are truly working on turning things around, it will take years until they are freed from a very bad reputation of horrible service, but if they're serious I wish them well and look forward to many years of shopping locally.

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