Friday, 15 July 2011

Thanks for Your Resume - now F*** Off!

Thanks for your resume, now f*** off!  OK, so no one's ever said that to me exactly.  And sometimes that's exactly what the comfortably employed mean to say to the underclass who dare to presume they might someday join their midst.  I was surprised to learn of the behaviour of a major Canadian company recently, I am sorry to say, who effectively behaved just that way to a good friend. 

A man I know, well educated, well experienced and well respected responded to an opportunity on LinkedIn.  I would suggest that he was almost uniquely qualified for the position.  He submitted his resume with a cover letter and then followed up.  This guy's a pro; the kind of guy you want working for you, the kind of guy you want in your corner.  He reached out to an executive in the company, a man he had not seen in years but with whom was once a friend and professional associate.  He researched the company, properly prepared his position, made contact on several levels, followed up, followed up again, requested a meeting with his executive friend, and waited for a response.  Hell, he waited for an acknowledgement.

Nothing.  Nada.  Zilch.  Bupkis. This is the kind of guy who sells to company presidents and has no trouble in the company of the influential.  Some might count him as being one of the influential people in his profession.  This is also the kind of guy who knows crass behaviour when he experiences it.

This guy doesn't need a job, he's doing very well where he is.  What he craves is a challenge, a place to spread his wings and grow, a place to practice his career of excellence.  What he got was rudeness in return.  What the company lost was goodwill, and their reputation.  My friend forbade me to use their name, but I can tell you that now there are two of us that will never do business with them again.  It won't bankrupt them, but this continued behaviour could.  He wouldn't accept a job with them now, not out of spite or anger but because he won't be associated with such a culture of disrespect.  He certainly won't recommend them either as a place to do business.

You could blame it on the actions of one, two or three people in the company (that's how many his resume would have reached, minimum) however the pattern indicates that it's deeply ingrained in the corporate culture.  "We don't need you, we're doing you a favour, thanks for your resume, f*** off!"

I suggest it would be good corporate and personal policy to be respectful to every candidate, every applicant.  A simple "thank you, no thank you" would go a long way in differentiating a company.  They have invented the technology to do it by email if postage costs are a worry.

Look, I'm a professional sales guy, a pretty good one.  I do OK.  Rejection is my stock in trade, so to speak.  Certainly it comes with the job.  If I'm not getting rejected regularly it's because I'm not trying hard enough; not reaching for more.  I can handle rejection and so can my friend. 

I just can't abide rudeness.

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