Wednesday 2 May 2012

Smart Phones and Dumb Users

I've often wondered if anyone has measured the lost productivity when a company issues a new phone to an employee.  Although I've moved beyond the "gee whiz!" reaction to a new phone that had me obsessing over it for a full workday, I still spend more than a few hours just figuring out where everything is, what it can do, what new apps I need and which I can delete...

So I asked our I.T. guy that very question.  "Are you concerned with the lost productivity every time you issue me a replacement smartphone?"

His answer was the first wake up call on a new phone.  "We've got you 24 hours a day, 7 days a week with this thing.  Go ahead and take a few hours to figure it out.  We'll get 'em back."

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